Na Hoku Coupon Codes

Understand how Na Hoku ships and delivers your jewelry orders, so you know when to expect your package and what to expect at delivery.

• FedEx delivers Monday–Friday (excluding some holidays).
• Orders received by 10:00 AM HST on weekdays typically ship by the next business day.
• Orders placed on weekends ship by the following Tuesday (excluding holidays).
• Delivery requires a signature by default.

Na Hoku uses a tiered shipping structure depending on order total and destination. Review which option applies to your order as you checkout to estimate costs.

• For U.S. orders up to $199.99, certain options have specific fees listed (e.g., FedEx 2Day, FedEx Overnight, USPS Priority Express).
• Free Shipping is offered on some orders above a certain threshold for some methods.
• Over $1,000 orders may have different shipping terms depending on the carrier and service.
• APO/FPO and military addresses may have special handling or shipping choices.

Carrier transit times are described relative to when an order ships. Note Hawaii destinations have slightly different timing for FedEx services.

• FedEx 2Day typically arrives two business days after shipping, with Hawaii as a noted exception.
• FedEx Overnight typically arrives one business day after shipping, to most locations.
• USPS Priority Express may be required for P.O. Boxes and APO/FPO addresses; times may vary by location.

Because Na Hoku handles high-value jewelry, a signature is required on delivery by default. There are options to waive the signature under certain conditions.

• Orders up to $1,000 require Direct Signature.
• Orders over $1,000 require Adult Signature.
• Signature waivers for orders under $1,000 may be requested after checkout or by replying to the order confirmation with your details.
• Waivers are not available for international shipments or domestic orders over $1,000.

Processing times affect when your order leaves the Na Hoku facility. If delays occur, Na Hoku will notify you.

• Typical processing times apply before shipping; actual times may vary with order details and location.
• If a delay is anticipated, Na Hoku will contact you by email or telephone.
• Delivery signatures and address changes are controlled by the shipper and Na Hoku, and changes after confirmation may be restricted.

International orders have specific handling rules, including signature requirements and payment methods.

• International shipments require signature by default.
• For certain international orders, payment methods may be limited (e.g., bank wire transfer for some international arrangements).
• Duties and taxes for international shipments are the purchaser’s responsibility.

Special rules apply for military addresses and Canadian destinations.

• APO/FPO shipments are handled via USPS in some cases; Na Hoku provides shipping terms for military addresses.
• Canadian orders have a fixed shipping fee and delivery timelines as described in the policy.

Na Hoku provides terms of service that cover how returns and refunds are managed within the broader policy framework.

• The Terms of Service govern refunds and related issues.
• Detailed return/refund terms may be available on the returns page or within the Terms document.

Na Hoku’s privacy policy explains what personal information is collected and how it is used in processing orders and maintaining the shopping experience.

• Personal information collected includes contact, shipping, billing, and transaction details.
• Financial information and communications with Na Hoku are handled as part of transaction processing.
• The policy governs how data is used and shared in line with applicable law.