Returns & refunds
The policy provides plant replacements for damaged or unhealthy plants and replacements within 30 days of delivery; refunds are not offered beyond replacements.
- 30-day returns
- Claims must be received within 30 days of delivery; damaged packages must be retained for a minimum of 7 days; replacements are provided after the delivering carrier approves the damage claim; plant death within 30 days may be replaced upon payment of one-half the current selling price, with one replacement per plant;





