How to save at All About Doors.
A practical guide to All About Doors's coupons, discounts, and policies — built from the store's own pages and our verified offers.
Last updated September 10, 2026
01
Shipping & delivery overview
All About Doors ships to the contiguous US with several shipping options. Typical options include Snail Mail, USPS Priority Mail, and UPS Ground, with delivery estimates ranging from 3–21 business days depending on method and destination. International shipments use flat-rate envelopes for smaller items, with Canada at about 10–15 business days and other destinations at similar timelines; duties and import taxes are the customer's responsibility. Most items ship within 2–5 business days, but shipping charges and methods may be adjusted based on size, weight, and destination. If you need a specific method, you can call the office or note your preference in the order comments.
- Contiguous US: Snail Mail $11.95; USPS Priority Mail $14.95; UPS Ground $19.50.
- International: Canada $49.95; Mexico/Other NA $69.95; delivery 10–15 business days.
- Most items ship within 2–5 business days; delays possible and not refundable for late arrival.
- Duties, taxes, and potential customs delays are the customer’s responsibility.
- Call or leave a note to request preferred shipping method; adjustments may occur.
02
Returns, exchanges & damaged orders
All About Doors allows returns and has a process to address issues within a defined window. If you need to return or cancel, you should contact the company within 30 days of receipt. For damaged orders, follow the stated procedure to report and document the issue (photos of the shipping label, damaged box, and damaged goods). If damage is reported within the 30-day window, a replacement may be sent at no charge. The policy also notes that refunds or replacements for shipping costs are not guaranteed. Returned items are subject to the policy specifics, and substantial delays in contacting the store may affect eligibility.
- 30-day window to address issues after receipt.
- Damaged orders: report with photos; replacement provided if claim is timely.
- Shipping costs are not typically refundable.
- Contact via the store’s support channels; a replacement may be issued for damaged items if reported within 30 days.
03
How to pay and checkout
All About Doors details typical checkout practices and payment handling. Cards are charged within 72 hours for online orders and back orders. The store indicates that it accepts standard payment methods and describes its handling of order processing timelines. Gift cards, if offered, are usually used at checkout in the same way as other payment methods. The policy also clarifies that customers should check order details and ensure accuracy during checkout.
- Credit cards are charged within 72 hours for online orders (including back orders).
- Gift cards can be used at checkout where supported by the store.
- Exact accepted payment methods are listed at checkout; look for options on the payment screen.
04
Shipping exceptions, claims & packaging
The store notes that items may be repackaged for shipping and that most hardware and parts are new. They also emphasize care in packing to ensure safe delivery. If a customer has questions about packing or shipping, they are encouraged to contact the office prior to purchasing. In cases of packing materials or packaging differences, the policy mentions recycling packing materials when possible.
- Parts and hardware are typically new; some items may be repackaged.
- Packing aims to ensure safe delivery; customers can contact prior to purchase with concerns.
- Recycling of packing materials is practiced when possible.
05
New orders, back orders & order processing
Orders are generally prepared from the Kansas City warehouse, with a stated emphasis on fast fulfillment. The policy notes that most orders ship quickly, and back orders are charged within 72 hours. Customers can expect order processing to align with standard shipping timelines, and the store reserves the right to adjust or cancel orders if necessary.
- Most orders ship from the Kansas City warehouse.
- Back orders are charged within 72 hours.
- Fast handling is part of the service, with potential adjustments if needed.
06
Customer support channels
Customers can reach All About Doors through standard support channels listed on the site. If you have questions about parts, sizing, or compatibility, the team emphasizes expert guidance and is available to help resolve issues or provide product recommendations.
- Phone, email, and contact form are listed as support channels.
- Expert guidance is available for finding the right part.
- Contact the store for questions or issues with orders.
07
Store background & credibility
All About Doors is a veteran-owned business with decades of experience in door and window parts, stocking over 100,000 SKUs from trusted manufacturers. The company emphasizes fast fulfillment, hard-to-find parts, and DIY-friendly resources like articles and videos to help customers complete projects.
- Veteran-owned; emphasis on service and reliability.
- Over 100,000 SKUs from trusted brands; rapid shipping often within 24 hours.
- DIY-friendly resources including articles and videos available.
Sections marked “General tip” are broad shopping guidance, not store-stated facts — always confirm the specifics at checkout.