- Free shipping
- Any purchase made online can be shipped free to your local store for pickup.
- Codes stack?
- Offers cannot be combined with any other offer or coupon.
- Best month to buy
- November — about 35% of Zales Outlet's biggest discounts of the year fall in it, by our estimate.
- Price match
- Zales Outlet matches its own online prices if the listed price on ZalesOutlet.com is lower than the in-store price, provided the item is identical and in-stock at the store at the time of the request.
- Military discount
- Zales Outlet offers 10% off for Military to Active Duty, Veterans, Retirees, Spouses, Dependents, and more. Verify eligibility with ID.me online or in-store to receive a code for checkout.
- Payment
- Zales Outlet accepts Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Venmo. Store financing options include the Zales Credit Card ($300 min for special plans), Affirm ($150 min), and Progressive Leasing ($300 min with $79 initial payment).
- Customer service
- Customer service is reached by phone, text, or website chat. Phone number is (800) 311-5393 and text is (855) 338-1760. Phone hours are Mon-Fri 9 AM-7 PM ET, Sat 10 AM-6:30 PM ET, Sun Closed. Chat hours are Mon-Fri 7 AM-2 AM ET, Sat 9 AM-12 AM ET, Sun 9 AM-12 AM ET.