- Free shipping
- Free economy shipping applies to orders of $75 or more, or orders with a top or bottom $40 and over. This applies to the contiguous 48 US states.
- Returns
- US items return within 14 days; intl 30 days (14 for dresses). In-store returns free; mail $7.95, Return Bar $4.95. Final sale includes items >30% off, clearance, promotional, lingerie, cosmetics, adhesive items. Must be new, unworn, tags attached.
- Student discount
- Windsor offers 20% off for students in Canada via SPC. In-store, members must show a valid SPC membership or student ID at purchase, while online sign up via the SPC link on the promotions page.
- Codes stack?
- Windsor limits usage to one coupon per transaction per customer. Promotions cannot be combined with any other code, offer, promotion, or discount.
- Best month to buy
- November — about 61% of Windsor's biggest discounts of the year fall in it, by our estimate.
- Military discount
- Windsor offers a 10% military discount for active duty personnel and their spouses in stores only. Customers must show a valid military ID at the time of purchase to verify eligibility.
- Payment
- Windsor accepts credit, debit, and prepaid cards, Apple Pay, Shop Pay, and gift cards. For financing, Afterpay splits purchases into 4 interest-free payments over 6 weeks, and Klarna offers Pay in 4 or Pay Later, subject to eligibility.
- Customer service
- Windsor offers 24/7 Chat, Text Support, email at [email protected], and phone at 888-494-6376. Phone and email support are available Mon-Fri from 7 AM to 8 PM PT and Sat-Sun from 9 AM to 6 PM PT.
- Newsletter
- First-time email subscribers receive a Welcome Barcode valid in stores for regular priced items, expiring 14 days from the welcome email. Email offers also include 15% off regular priced items online.