- Free shipping
- Whole Latte Love offers free standard shipping on retail orders exceeding $75 to the contiguous United States, excluding Hawaii, Alaska, Puerto Rico, and orders with commercial products. They also offer free shipping to Canada for orders totaling $99 or more.
- Returns
- Returns are accepted up to 30 days from delivery, excluding coffee, parts, accessories, cleaning products, and filtration products. Customers cover return shipping costs and face a 5% restocking fee unless exchanging for a product of equal or greater value.
- Codes stack?
- Only one coupon may be used per order. Discount codes cannot be combined with other offers unless otherwise noted.
- Best month to buy
- November — about 69% of Whole Latte Love's biggest discounts of the year fall in it, by our estimate.
- Price match
- Whole Latte Love matches competitor prices if the request is made prior to purchase. For internal price drops on machines and grinders, they offer post-purchase adjustments within 14 days of the original purchase.
- Payment
- Whole Latte Love accepts PayPal, Klarna, Shop Pay, and gift cards as payment methods. Gift cards can only be applied at checkout, and customers may save payment methods for future purchases.
- Customer service
- Whole Latte Love provides sales support by phone at 585-924-7170 and repair billing at 585-404-9303. Customers can reach customer service and returns via live chat, and phone support for order modifications is available during business hours.
- Newsletter
- Signing up for the email newsletter gives access to exclusive deals and lets you be the first to know about new arrivals, sales, free gifts, refurbished products, and flash sales.