- Free shipping
- VICI offers free standard shipping on U.S. orders with a minimum spend of $75. The minimum spend is calculated after discounts are applied.
- Returns
- VICI accepts returns initiated within 15 days of delivery with 15 additional days to drop off. Customers generally pay return shipping, but high-volume returners face a $4.99 per item restocking fee, while accessories and final sale items are ineligible.
- Codes stack?
- VICI allows multiple promotional codes to be combined with other discount codes and offers. The best offer will be calculated at checkout if multiple codes are applied, though Order Level Discounts do not combine with other Order Level Discounts.
- Best month to buy
- November — about 64% of VICI's biggest discounts of the year fall in it, by our estimate.
- Payment
- VICI accepts American Express, Mastercard, Visa, JBC, Diners Club, and Discover, and also utilizes ShopPay, GooglePay, Venmo, Klarna, PayPal, and Afterpay.
- Customer service
- VICI offers chat support Monday through Saturday from 7 AM to 5:30 PM PT, and you can email [email protected] or call (844) 478-8424.
- Newsletter
- Signing up for emails awards 10 points toward the VICI Social Club loyalty program, and subscribers must be subscribed to marketing emails to receive exclusive offers.