- Returns
- You may return merchandise purchased online within 30 days of shipment of your order, provided it has not been damaged, washed, altered or worn. Returning your Timberland.com merchandise is free and easy to do.
- Student discount
- Timberland offers 10% off to currently registered full-time and part-time college students. Verification is handled through links in the Terms and Conditions.
- Best month to buy
- November — about 48% of Timberland's biggest discounts of the year fall in it, by our estimate.
- Military discount
- Timberland offers 10% off eligible orders for active duty military, retirees, reservists, veterans, and spouses/dependents. Not all products are eligible for this discount.
- Customer service
- Customer service is reached by phone at 1-888-802-9947 Monday through Friday 7AM to 6PM CST and Saturday 8:30AM to 5PM CST. You may also contact the Virtual Assistant 24/7.
- Newsletter
- Signing up provides 10% off your first order, free shipping on orders over $75, early access to limited-edition collections and sales, and 20% off on your birthday.