- Free shipping
- Free Standard Shipping is automatically applied to eligible merchandise orders totaling $30 or more shipping to one address only. The eligible purchase amount is the transaction total for merchandise and gift-wrap products after discounts, excluding taxes, shipping costs, or gift cards.
- Returns
- Eligible returns accepted within 45 days of purchase, excluding clearance, final sale, health & beauty accessories, pillows, and jewelry dishes. Customers bear return shipping; a $7 fee is deducted for online portal returns unless opting for merchandise credit on orders under $260.
- Codes stack?
- You may only redeem one percentage or dollar off coupon per order, and it may not be combined with other offers except My Place Rewards Certificates, MPR Discounts up to $50 per day, or free shipping promotions. PLACE Bucks allow up to 12 coupons per qualifying order.
- Best month to buy
- November — about 39% of The Children's Place's biggest discounts of the year fall in it, by our estimate.
- Price match
- The store offers a one-time price adjustment on full-price purchases only within 7 days of the date shown on the printed or digital receipt. Price adjustments are not available for sale, final sale, or discounted merchandise.
- Payment
- The Children's Place accepts Visa, Mastercard, American Express, Discover, PayPal, Venmo, Apple Pay, the My Place Rewards Credit Card, and gift cards. Afterpay splits purchases into 4 interest-free payments payable every 2 weeks.
- Customer service
- Contact customer service by phone at 1-877-752-2387 or via email form. Hours are Monday–Friday 9:00 AM–9:00 PM EST, Saturday 9:00 AM–5:00 PM EST, and Sunday closed.
- Newsletter
- Signing up for emails gives you 30% off. Subscribers are also the first to know about exclusive offers, collection launches, and bonus events.