- Free shipping
- Subscribers get free delivery on every order, excluding wedding and event services. Regular purchases are subject to a shipping fee clearly stated prior to completing purchase.
- Returns
- All sales are final. You may receive a replacement bouquet within three calendar days of delivery if the wrong item was delivered, the bouquet arrives in substandard condition, or it was never delivered, requiring a customer service request form with a photo for substandard condition.
- Student discount
- The Bouqs offers an exclusive flower delivery discount for students and graduates through Studentbeans.
- Codes stack?
- The Terms of Use state discounts, promotions, and store credits of any kind may not be combined unless at The Bouqs' sole discretion. Only one credit can be used per order.
- Best month to buy
- November — about 39% of The Bouqs's biggest discounts of the year fall in it, by our estimate.
- Payment
- The Bouqs accepts Visa, MasterCard, American Express, Apple Pay, and PayPal for payment. You may save your credit card to your account for convenience and use any credits issued to your Bouqs account.
- Customer service
- The store provides live chat from 6AM to 5PM PST, 7 days a week. It also accepts emails from 6AM to 6PM PST daily, responding to those submitted after hours the following morning.
- Newsletter
- Signing up for the email list when setting up a Bouqs account gives you exclusive promotions directly in your inbox.