- Free shipping
- Free standard shipping applies to orders over $90. Free express shipping applies to orders over $240.
- Returns
- Eligible items can be returned within 60 days of delivery for a refund or exchange, while Amazon orders have a 45-day guarantee. Slip provides a prepaid return label for eligible returns, but customers must cover shipping costs for gift returns which only qualify for store credit.
- Codes stack?
- Slip states that promotions cannot be combined with any other offer, discount, or promotional code unless expressly stated. Promotions are applied per order and subject to validation by Slip at checkout.
- Best month to buy
- November — about 58% of Slip Silk Pillowcase's biggest discounts of the year fall in it, by our estimate.
- Payment
- Slip accepts Apple Pay, Shop Pay, Stripe, PayPal, Afterpay, and credit or debit cards. You can use Afterpay to pay in 4 instalments by selecting it at checkout with a debit or credit card.
- Customer service
- Contact customer service by email at [email protected] or by phone: USA 1800 513 9247, Canada 1800 282 0143, Australia +61 (07) 3102 4485, Europe/UK +44 (020) 8144 7784. The team will get back to you as soon as they can.
- Newsletter
- Signing up for Slip marketing and promotional communications provides new customers with a 15% sign-up discount via a unique promotional code. The code is valid for one-time use only and must be redeemed within 7 days from the date the promotional email is sent.