- Returns
- Most items return within 15 days of delivery with free return shipping. Home appliances carry a 15% restocking fee, TVs and select electronics 5%, but S and A Series phones have no fee; fees are waived if damaged or defective.
- Student discount
- Students can save up to 30% through the Samsung Offer Program. Verification is done by being redirected to ID.me to confirm eligibility and affiliation to qualified groups like Student.
- Codes stack?
- Specific promo codes such as PYPL100 can be used in conjunction with other discounts and promotions. Samsung Offer Program prices cannot be combined with any other offer. The Trade-In Program cannot be combined with other promotions unless specifically provided for in the terms and conditions.
- Best month to buy
- November — about 72% of Samsung's biggest discounts of the year fall in it, by our estimate.
- Military discount
- The Samsung Offer Program offers savings up to 30% for active military, veterans, and their families. Verification is done by being redirected to ID.me to confirm eligibility and affiliation.
- Payment
- Samsung accepts the Samsung Galaxy Card issued by Barclays and PayPal. For financing, Affirm offers Pay in 4 at 0% APR and pay-over-time plans at 0–36% APR. Options depend on purchase amount, require an eligibility check, and may require a down payment.
- Customer service
- You can contact Samsung online through chat on your computer, mobile device, or tablet. Support is also available on your mobile device through the Samsung Members App.