- Free shipping
- Rag & Bone offers free ground shipping on orders in the U.S., with exceptions that may apply during certain sale periods for orders less than $250. International orders qualify for free shipping on orders above the equivalent of $400 USD.
- Returns
- Items returned within 30 days of receipt in original condition with tags are refunded. Items discounted 40% or more, personalized items, sale site orders, gift cards, and fragrance are Final Sale. U.S. returns are free. International return shipping costs are deducted from refunds.
- Best month to buy
- November — about 41% of Rag & Bone's biggest discounts of the year fall in it, by our estimate.
- Payment
- Rag & Bone accepts Visa, Mastercard, American Express, PayPal, JCB, and China UnionPay for international orders, and payment methods available may vary by destination.
- Customer service
- Customer service is available by phone at +1-844-RAG-BONE (724-2663) or email at [email protected]. Hours are 9am to 6pm EST, Monday through Friday.
- Newsletter
- Users who sign up for emails or text messages may receive a discount code on their next purchase. You can opt-in to receive this code by providing your email address and/or phone number.