- Free shipping
- Advantage Members receive free shipping on standard shipped items everyday for $39.99 annually. All customers get free shipping on 9630 everyday items and free store pickup or free ship to store on thousands of items.
- Returns
- Eligible products may be returned within 60 days of receipt, though gas and diesel-powered products cannot be returned after fueled or oiled. A restocking fee of up to 15% may apply to products that are not defective or are returned used, opened, incomplete or without their original packaging.
- Codes stack?
- The pages state a limit of one coupon per transaction. Coupons cannot be used in conjunction with any other promotion, discount, markdown, or coupon.
- Best month to buy
- November — about 72% of Northern Tool's biggest discounts of the year fall in it, by our estimate.
- Military discount
- Northern Tool offers a 10% discount to active, retired, and veteran military members. They must present a valid military ID at the time of purchase in-store to receive the discount.
- Payment
- Accepted methods include credit card, PayPal, gift cards, and Consumer MasterCard. Special financing is available on Consumer Credit Card purchases over $500, Commercial Equipment Financing applies to purchases over $5,000, and NorTrac Financing offers rates as low as 0% for 12 months.
- Customer service
- Customer service is available by phone at 1-800-222-5381 or live chat Monday through Friday 7am to 7pm CT and Saturday 8am to 5pm CT, with Sunday closed. No email address is listed, but you can mail inquiries to 2800 Southcross Dr W, Burnsville, MN 55306.