- Free shipping
- Members at the Access category and above receive free standard shipping in the contiguous 48 states on purchases over $50. Surcharges may apply for oversized or special items.
- Returns
- Returns are allowed within 90 days for original payment refund, or within 30 days for Gift Card for gift returns. Return shipping costs $9.95 via prepaid label deducted from refund, and special orders, sale items, custom items, and specific brands are non-returnable.
- Codes stack?
- Only one promotion code can be used per order. Promotion codes and promotions applied automatically at checkout cannot be combined with the 20% first-time member discount.
- Best month to buy
- November — about 37% of MoMA Design Store's biggest discounts of the year fall in it, by our estimate.
- Payment
- MoMA accepts Visa, MasterCard, AmEx, PayPal, Shop Pay, G Pay, Gift Cards, and Klarna. Klarna offers Pay in 4, Pay in 30 days, and monthly financing up to 36 months, where 30 days excludes MT, NM, HI and monthly excludes WV, MA.
- Customer service
- The store can be reached by phone at 800.793.3167 Monday to Friday 9:30 a.m. - 5:00 p.m. ET. Customers may also contact the team via the Contact Us link on the help center.
- Newsletter
- Signing up for the newsletter provides updates on special offers and sales events. Signing up for the Corporate Membership newsletter provides a monthly promo code.