- Returns
- Returns must be shipped back within 45 days of receiving items. LensCrafters+ members can return glasses to the store for free within 30 days for a full refund or replacement, provided all program products are returned.
- Codes stack?
- LensCrafters states that discounts cannot be combined with any other discounts, promotions, coupons, or vision care plans unless noted herein. Membership offers explicitly cannot be combined with other discounts or vision insurance.
- Best month to buy
- November — about 44% of LensCrafters's biggest discounts of the year fall in it, by our estimate.
- Payment
- Accepted methods include credit cards, PayPal, Apple Pay, and BNPL services like Affirm, Klarna, and Afterpay. CareCredit provides 6-month financing on purchases of $200–$499.99 and 12-month financing on $500+ in-store.
- Customer service
- LensCrafters customer service is reachable by phone at 1-877-753-6727 or by email via the Help Center contact form, with responses within one business day.
- Newsletter
- Subscribing allows them to send you news, special offers, and other marketing communications.