- Returns
- Returns must be initiated within 14 days of delivery, with customers responsible for return shipping and a potential 15% restocking fee. Trading cards, collectibles, altered items, and promotional items are strictly non-returnable.
- Codes stack?
- KICKS CREW states that only one Discount Code may be used per order. Discount Codes cannot be combined.
- Best month to buy
- November — about 58% of KICKS CREW's biggest discounts of the year fall in it, by our estimate.
- Payment
- KICKS CREW accepts Visa, Mastercard, American Express, Discover, JCB, Diners Club, UnionPay, Google Pay, Apple Pay, Cash App Pay, PayPal, and Amazon Pay. Installment payments are available via Affirm, Afterpay, Klarna, Zip, Tabby, and Tamara, with eligibility requirements varying by region.
- Customer service
- Customers can reach the store by submitting a support ticket through the portal. The team typically responds to inquiries within 2–3 business days.