- Free shipping
- Govee provides free express shipping service without a stated minimum order threshold. Customers may incur extra shipping costs if the address is a remote location at standard market rates. The store currently only ships to the US.
- Returns
- Govee allows 30-day no-reason returns from the date of purchase, excluding refurbished items and gift cards. Customers pay return shipping costs, and fees may be deducted if returns are incomplete or damaged.
- Codes stack?
- Only one discount code can be used per transaction and cannot stack with other codes.
- Best month to buy
- November — about 68% of Govee's biggest discounts of the year fall in it, by our estimate.
- Payment
- Govee accepts UnionPay, NetsUnionNUCC, PayPal, Google Pay, Visa, AMEX, Discover, JCB, and Klarna. Klarna offers 4 interest-free payments split every two weeks and monthly financing applied at checkout.
- Customer service
- Govee customer service is reachable by email at [email protected], phone at +1 (855) 925 3570 for US/CA, or live chat. Office hours are Mon-Fri 9AM-5PM (EST), with responses typically within 24 hours.
- Newsletter
- Signing up for the Govee newsletter provides a $5 off coupon code, 100 Govee Store Points, and updates on new product arrivals, special offers, and exclusive events.