- Returns
- Returns must be shipped back within 60 days of receiving items. Glasses.com provides a prepaid return shipping label for free returns. Refunds are issued after the returned product is received. Non-compliant returns may be declined.
- Student discount
- Glasses.com partners with UNiDAYS to offer exclusive student discounts. Students verify their status through UNiDAYS to unlock these savings.
- Codes stack?
- The Refer a Friend offer can be combined with other promotions and is cumulative with other promo codes, but is not combinable with insurance benefits.
- Best month to buy
- November — about 70% of Glasses.com's biggest discounts of the year fall in it, by our estimate.
- Military discount
- Military, first responders, teachers, nurses, hospital employees, medical providers, and government workers qualify. They verify status with ID.me by clicking the discount option in the cart.
- Payment
- Payment is accepted via credit card, gift card, and PayPal. The Privacy Policy indicates they provide financing as a service.
- Customer service
- You can reach Glasses.com by phone at 1-800-GLASSES, via live chat, or email using their contact form. General customer service hours are Monday to Friday from 8:30am to 5:30pm ET, with Saturday and Sunday closed.