- Free shipping
- Core members receive free basic shipping on orders of $50 or greater, Premier members receive free standard shipping on orders of $50 or greater, and eligible All-Access cardmembers with a Gap Inc. Credit Card receive free standard shipping on orders of $35 or greater.
- Returns
- Gap offers a 30-day return window from delivery or purchase date, with Encore Premier Members getting 45 days and All-Access Cardmembers getting 60 days. In-store returns are free, while mail returns are free for Encore Members but cost $6 for nonmembers.
- Codes stack?
- You can only use one GapCash coupon per transaction. GapCash cannot be combined with other offers/discounts or employee discount, except Gap Inc. Cardmembers and Rewards Members can redeem up to 3 reward certificates in addition to GapCash in a single transaction.
- Best month to buy
- November — about 54% of Gap's biggest discounts of the year fall in it, by our estimate.
- Price match
- Gap allows a one-time price adjustment within 14 days of the order date if an item purchased has gone down in price. Items with promotion codes are ineligible unless only free shipping was used, and final sale items are not eligible.
- Payment
- Gap accepts payment via Credit or Debit Card, Gift Card, Apple Pay, Google Pay, PayPal, Afterpay, and Klarna. Customers may also pay with Rewards, a Promotional Discount, or a combination of methods.
- Customer service
- You can reach Gap customer service via chat using the icon on the page or by calling 800-427-7895. Both channels are available daily from 7 am to 1 am ET.