- Returns
- Returns and exchanges are free within 100 days of the order date using a prepaid label, excluding stains, washing machine damage, clearance items, Fresh Clean Socks, and mystery packs. Original shipping fees are non-refundable.
- Codes stack?
- Fresh Clean Threads only allows one discount code per order. However, Club FCT members receive an extra 5% off when applying a discount code at checkout.
- Best month to buy
- November — about 73% of Fresh Clean Threads's biggest discounts of the year fall in it, by our estimate.
- Military discount
- Fresh Clean Threads offers a 18% discount on apparel for current and former U.S. military, spouses, dependents, first responders, and certified teachers. Verification is done through GovX ID to receive a single-use discount code.
- Payment
- The store accepts major credit and debit cards, PayPal, Shop Pay, Amazon Pay, Google Pay, and Apple Pay. Shop Pay installments split purchases into 4 equal biweekly payments at 0% APR, and Afterpay splits them into 4 payments every 2 weeks with the first due on the day of purchase.
- Customer service
- Customers can reach support via email at [email protected], by phone at (619) 363-1712, or via live chat icon on the lower right site corner. The store states they will respond as soon as possible.
- Newsletter
- Signing up for emails lets you know when new discount codes are launched and when deals are offered.