- Free shipping
- Evo offers free shipping on orders over $50 to the contiguous US, excluding freight/oversized items, lithium batteries, and compressed gas. Free shipping applies to economy method only, and in-store pickups are always free.
- Returns
- Evo accepts returns within 366 days of purchase for all items except closeout products marked as Final Sale. Return shipping fees are deducted from US refunds, and buyers outside the U.S. are responsible for all return shipping costs.
- Codes stack?
- The pages state one reward code per order and that membership rewards cannot be combined with other discount codes or promotions on evo.com.
- Best month to buy
- November — about 56% of Evo's biggest discounts of the year fall in it, by our estimate.
- Price match
- Evo beats U.S. authorized retailer prices by 5% and credits the difference if the purchase price drops or the item is found cheaper within 30 days of purchase via the Price Match Request Form.
- Military discount
- Evo offers a 10% discount for service members on full-priced items. To redeem, contact the customer care team by phone at 1-866-386-1590.
- Payment
- Evo accepts Credit/Debit cards, PayPal, Apple Pay, evo Gift Cards, and evo Membership Rewards. Affirm financing is available for U.S. orders.
- Customer service
- Evo's hours are Sunday–Saturday 6:00 AM–6:00 PM PT, closed Thursdays 1:45–2:30 PM PT. Contact via text (206.632.7598), phone (1.866.386.1590 US/Canada; 1.206.632.7598 worldwide), chat during business hours, or email anytime.
- Newsletter
- The page states that signing up for the email list provides access to their best offers.