- Free shipping
- Free shipping applies to RAPID series orders over $20. Orders under $20 have a $4.9 shipping fee.
- Returns
- EcoFlow allows returns within 30 days of receiving items for US orders only. Customers pay return shipping costs that vary by product and a transaction fee of 2.6% for credit cards or 3.6% for PayPal.
- Student discount
- Students enjoy an extra 5% off site-wide at EcoFlow. Verify with ID.me in your cart to apply the savings.
- Codes stack?
- Only one discount code can be used per transaction. Reward codes may not be combined with any other discount codes.
- Best month to buy
- November — about 68% of EcoFlow's biggest discounts of the year fall in it, by our estimate.
- Military discount
- EcoFlow offers an exclusive 5% site-wide discount for active duty military, veterans, military spouses, and families. Eligibility is verified through ID.me, after which you receive a unique discount code to apply at checkout.
- Payment
- EcoFlow accepts Credit/Debit Cards, PayPal, Shop Pay Installments, Affirm, Klarna, Splitit, Sezzle, and Gift Cards. Financing options are subject to eligibility or credit approval, with installment terms and availability varying based on purchase amount and credit assessment.
- Customer service
- Customers can contact EcoFlow via email at [email protected] or by phone at +1 (800)-368-8604 Monday through Friday from 9 am to 7 pm EST. Online service is available Monday through Friday from 10 am to 6 pm EST.
- Newsletter
- Subscribe to get the latest EcoFlow news. Be the first to know to unlock 5% off and over $1,000 in coupons for your next orders.