- Free shipping
- Free shipping applies to orders over $49.99 for United States addresses, orders $69.99+ for APO/FPO/PO Boxes/Puerto Rico, and $99.95+ for Guam/U.S. Virgin Islands. All orders for in-store pick-up qualify for free shipping, excluding gift cards and certain oversized or hazardous items.
- Returns
- Cycle Gear accepts returns within 90 days of purchase or delivery for new, unused items with original packaging and tags. Customers pay return shipping, but a prepaid label costs $9.99 deducted from the refund, and there are no restocking fees unless the policy is abused.
- Codes stack?
- For the Police, Fire, Military, and EMS discount, discounts may not be stacked with any other discount, code, and/or offer. Closeout and final sale items are excluded from any additional discounts.
- Best month to buy
- November — about 60% of Cycle Gear's biggest discounts of the year fall in it, by our estimate.
- Price match
- Cycle Gear matches advertised prices from authorized US dealers for items $50 or more. If you find a better price after ordering, they will match it within 30 days of purchase and offer the difference as Store Credit or RPM Cash Credit.
- Military discount
- Active duty or retired police, military, fire, and EMS personnel get 5% off online orders, 10% off third-party brands in-store, and 20% off exclusive brands in-store. Verification occurs once via GovX ID at checkout.
- Payment
- Cycle Gear accepts PayPal, Visa, MasterCard, Discover, American Express, and Gift Cards. They offer Fast Lane Financing powered by Sunbit, which does not apply to purchases containing Gift Cards or Certificates.
- Customer service
- Cycle Gear customer service can be reached by phone at 1-800-292-5343 or 1-215-791-6460, and by email at [email protected]. Hours are Monday through Friday from 9am to 9pm Eastern Time, and Saturday and Sunday from 9am to 8pm Eastern Time.
- Newsletter
- Signing up for email gives access to exclusive discounts and store events.