- Free shipping
- Chico's offers free standard shipping to VIP Members on orders of $75 or more. Customers who pay with a Chico’s Credit Card or Chico’s Mastercard® receive free standard shipping on all orders.
- Returns
- Final sale merchandise cannot be returned or exchanged. Boutique and outlet purchases cannot be returned to each other. Returns using the prepaid label deduct $7.00 USD from the refund, and international returns incur fees from $25 to $35 USD.
- Codes stack?
- You may combine up to a maximum of five (5) separate offers, including coupons, Reward Certificates, and Birthday Rewards, on a single transaction subject to each offer's individual terms.
- Best month to buy
- November — about 66% of Chico's's biggest discounts of the year fall in it, by our estimate.
- Price match
- Chico's adjusts the price of an item on a one-time basis if the price decreases within 14 days of original purchase and you present your original receipt in-store for an in-store purchase. Final sale merchandise is not eligible for price adjustment.
- Payment
- Chico's accepts Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Afterpay, Klarna, JCB, and China UnionPay. Payment methods vary by destination. Financing via Afterpay or Klarna is available at checkout. The Chico's Credit Card is subject to credit approval.
- Customer service
- Contact customer service by phone at 1.888.855.4986, email at [email protected], or chat with a Chico's Stylist. Store hours vary by location and by day. Shipping business days are Monday through Friday excluding holidays.
- Newsletter
- Signing up allows you to receive tailored coupons, direct marketing, and promotional communications. Additional offers and benefits may be available if you are opted in to receive email communications.