- Free shipping
- Shipping via UPS is free for mattresses, soft goods, accessories, foundations, pillows, and bedding within the contiguous United States. Repose and Haven Bed Frames come with free In-Home Delivery.
- Returns
- Casper offers a 100-night trial for mattresses after 30 nights and a 30-night trial for other items. Return shipping is free with pickup or labels, and there are no restocking fees.
- Student discount
- Casper offers an extra 5% off everything for students and teachers. Eligible individuals must verify their school affiliation through ID.me to receive an exclusive promo code.
- Codes stack?
- Casper allows one promo code per order. Codes cannot be combined with other offers. The system applies the code that gives the greatest savings.
- Best month to buy
- November — about 79% of Casper's biggest discounts of the year fall in it, by our estimate.
- Price match
- During the 100-Night Trial, if you notice a sale, you can contact Sleep Specialists to find out if your order is eligible for a price match.
- Military discount
- Casper gives an extra 5% off everything to Active Duty, Retirees, Veterans, Military Spouses, and Immediate Family Members. You verify your status via ID.me to receive an exclusive promo code for your cart.
- Customer service
- Casper support can be reached by phone at +1 888–498–0003, email at [email protected], or via chat. Hours are Monday to Friday from 9am to 9pm ET, and Saturday to Sunday from 9am to 6pm ET.
- Newsletter
- Casper states that signing up for marketing emails provides consumers with coupons, special offers, rewards, or discounts. These financial incentives vary from time to time.