- Free shipping
- Free ground shipping is offered on orders $50 and above, based on product purchase price excluding sales tax. This benefit applies to orders shipped within the contiguous United States and does not apply to Alaska or Hawaii.
- Returns
- Requests for return must be received within 14 days of delivery, with returns shipped within 7 days of approval. Online returns incur a $7 fee waived for exchanges, store credit, or in-store returns. Final Sale items and Mexico shipments are not eligible for return.
- Codes stack?
- Only one discount code can be used per order. Multiple codes cannot be combined.
- Best month to buy
- November — about 54% of Carhartt Work In Progress's biggest discounts of the year fall in it, by our estimate.
- Payment
- Payments may only be made by MasterCard, Visa, American Express, Discover, JCB or Diners Club credit card (or debit card for US residents), PayPal, Apple Pay, Google Pay, Shop Pay, or Gift Card.
- Customer service
- Customer service can be reached by email at [email protected], by phone at +1 212-966-5681, or by clicking the chat icon. Standard hours of operation are Monday through Sunday, 10am to 6pm EST.