- Free shipping
- Brilliant Earth offers free FedEx shipping on every order. For international orders, they provide free FedEx International Priority shipping on all orders outside the U.S.
- Returns
- Brilliant Earth offers free 30-day returns from shipment or pickup with free FedEx return shipping labels. Exceptions include custom, personalized, or altered jewelry, and engraved rings incur a $40 fee to remove engraving while missing diamond reports cost $250.
- Student discount
- Brilliant Earth offers free Silver Studs with purchases over $250 in USD, GBP, CAD, or AUD when students verify their status with Student Beans. An assigned promo code must be used at checkout to receive the gift.
- Codes stack?
- Specific offers such as the Student or Service Offer cannot be applied or combined with other offers available on site. Assigned promo code must be used at checkout in the promo code box to receive gifted earrings.
- Best month to buy
- November — about 57% of Brilliant Earth's biggest discounts of the year fall in it, by our estimate.
- Price match
- All prices are final and non-negotiable. Product details and prices are subject to change without notice.
- Military discount
- Receive Silver Studs with purchase over $150. Qualifies for military, healthcare, nursing, teacher, or government status verified with ID.me.
- Payment
- Brilliant Earth accepts credit cards, PayPal, Apple Pay, and bank wire for orders over $500. Financing includes Affirm (up to 36 months) and Wells Fargo (12 months); layaway requires a 20% initial deposit and payments of 5% of total or $100, lower, full payment in 12 months.
- Customer service
- Customer service specialists are available 24/7 via phone at 800-691-0952, live chat, text at +1 415.520.6526, or email.
- Newsletter
- Signing up allows you to be the first to know about promotions and latest launches.