- Returns
- Bonobos allows returns within 90 days of purchase for unworn, unwashed, and unaltered items with tags. Final sale items cannot be returned or exchanged, and returns by mail or at any Guideshop location are free.
- Student discount
- Bonobos offers a 20% discount for customers who are students, verified through SheerID via a sign-up link. This offer is available in Australia, Canada, Japan, Madagascar, New Zealand, Peru, and the US.
- Codes stack?
- Specific promotional offers cannot be combined with any other offers or promotions. Bundle discounts cannot be combined with promo codes.
- Best month to buy
- November — about 48% of Bonobos's biggest discounts of the year fall in it, by our estimate.
- Payment
- Payment may be made by credit card or any other method of payment Bonobos makes available. Gift cards are also accepted for purchases on the site, app, or at Guideshop locations.
- Customer service
- Customer Service can be contacted at [email protected] or 1-877-294-7737. Live Chat Hours are Monday - Friday: 9AM-8PM ET and Saturday & Sunday: 11AM-8PM ET.
- Newsletter
- You may subscribe to the mailing list to receive emails and updates from the Services. Periodic promotional emails may include special discounts or promotions.