- Free shipping
- Free standard shipping applies to qualifying items on orders $35 and up after coupons and before taxes. The $35 minimum does not apply to My Best Buy members, and Marketplace Products are excluded regardless of order total.
- Returns
- Best Buy allows returns within 15 days for most items (60 days for Plus/Total members), with restocking fees of $45 for activatable devices or 15% for items like drones. Most returns ship free via prepaid label, though major appliances and TVs over 50 inches require manufacturer returns.
- Codes stack?
- Digital coupons must be used within a single transaction. Promotional certificates may be used only once, and some offers state they may not be combined with other offers.
- Best month to buy
- November — about 77% of Best Buy's biggest discounts of the year fall in it, by our estimate.
- Price match
- Best Buy matches prices from qualified online and local competitors for identical new items at the time of purchase. They also match their own lower in-store, online, or app prices if the price drops during the return and exchange period upon request.
- Payment
- Best Buy accepts My Best Buy® Credit Card, Zip, Progressive Leasing, and Gift Cards. Progressive Leasing is available on purchases of $225 and up. Zip is available for in-store purchases of $35 or more. My Best Buy® Credit Card offers deferred interest financing on purchases of $299 and up.
- Customer service
- Customers can reach Best Buy via phone at 1-888-237-8289 or chat. My Best Buy Total™ members receive 24/7 tech support.