- Free shipping
- ASOS Premier members get free standard shipping on orders over $20 and free express shipping on orders over $50 (post-discount spend). This applies to parcels shipped from ASOS warehouses.
- Returns
- ASOS accepts returns within 28 days of delivery for items in original condition, excluding Final Sale and certain hygiene-sealed items. Returns are free for account holders, while guest orders incur a $4.95 returns fee deducted from the refund.
- Student discount
- ASOS provides a standard 10% student discount valid until graduation. To receive a code, students must sign in and enter their details in a verification form.
- Codes stack?
- ASOS allows only one promo code per order. This includes any codes offering free delivery.
- Best month to buy
- November — about 52% of ASOS's biggest discounts of the year fall in it, by our estimate.
- Payment
- ASOS accepts Visa, Mastercard, American Express (not for Brand Partner orders), Discover, Diners Club, PayPal, Apple Pay, Google Pay, Afterpay, and Klarna. Financing options include Afterpay and Klarna.
- Customer service
- ASOS provides Live Chat support from customer care advisors and their Help pages are available 24/7 to answer questions.
- Newsletter
- ASOS may send out discount codes in their newsletters.