- Free shipping
- ALDO offers free shipping on all orders when you select the Ship To Store option, which takes 3-4 business days. Standard shipping costs $8.95 and there is no stated minimum order threshold for free standard delivery.
- Returns
- ALDO accepts returns of unworn merchandise within 30 days of purchase, excluding hosiery, earrings, hair accessories, insoles, and clearance items marked Finale Sale. Mail or online drop-off returns incur a $5.95 fee covering restocking and postage, while in-store returns are free.
- Student discount
- ALDO offers 15% off regular-priced purchases to students and recent grads. Verification is via ID.me for online orders or Student Beans for online or in-store purchases within 30 days.
- Codes stack?
- Promotional offers cannot be combined with any other offer, loyalty rewards, select limited-edition collaborations, or shoe care products.
- Best month to buy
- November — about 56% of ALDO's biggest discounts of the year fall in it, by our estimate.
- Military discount
- ALDO offers 20% off the original price for active military and veterans. Verify online with ID.me or present a valid veteran or active military identification card in-store.
- Payment
- ALDO accepts Visa, Visa Debit, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Shop Pay, Afterpay, and Klarna. Afterpay and Klarna are offered as Buy Now, Pay Later options for financing.
- Customer service
- ALDO provides chat support 24/7 and phone support at 1-888-818-2536 Monday through Friday from 9 AM to 7 PM EST. For assistance, you may email [email protected].
- Newsletter
- The privacy policy states ALDO may offer rewards, discounts, or other benefits to consumers enrolled in promotional programs, such as a percentage off your next purchase when you sign up for their email promotions.